Security and privacy
What we hold and how.
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© 2026 PanicHost. All rights reserved.
© 2026 PanicHost. All rights reserved.
Website Security provides easy-to-use tools to help protect your site from the most common security threats.
For websites that want basic security with ongoing scanning, firewall and SSL.
Protects one website.One-time, annual site cleanup and repair.Included in all Website Security plans:Firewall helps prevent hackers.SSL certificate included in firewall.Daily malware scanning.Continuous site monitoring with daily alerts and updates.Ideal for sites that want advanced security that includes secure backups, or sites with security issues.
Protects one website.25 GB of secure daily backup.Unlimited site cleanups and repair.DDoS protection, and Content Deliver Network (CDN) speed boost.Included in all Website Security plans:Firewall helps prevent hackers.SSL certificate included in firewall.Daily malware scanning.Continuous site monitoring with daily alerts and updates.Perfect for business and ecommerce sites of any size that want priority support and the fastest malware removal turnaround.
Protects one website.200 GB of secure daily backup.Unlimited prioritized site cleanups and repair.DDoS protection, and Content Deliver Network (CDN) speed boost.Included in all Website Security plans:Firewall helps prevent hackers.SSL certificate included in firewall.Daily malware scanning.Continuous site monitoring with daily alerts and updates.Website Security provides easy-to-use tools to help protect your site from the most common security threats. After all, your website’s the center of your business, your brand and all the amazing things you’re bringing to the world. It deserves website security tools to help provide broad protection.
Make sure you’re always the first to know when your site is unavailable or slow.
Create a shield between a web app and the Internet; this shield can help mitigate many common attacks.
Website Backup allows you to back up your site and related database via FTP, SFTP, FTPS.
SSL. SSL encrypts the link between a web server and a browser which ensures that all data passed.
One stop solution: SSL certificate, malware scan and removal, firewall and backup recovery.
Hassle-free automated SSL installation, then ongoing SSL maintenance for the life of your plan.
Domain Validation SSL certificate that protects one personal website.
One certificate protects multiple domains. Save when you manage multiple SSLs (5 to 100 sites).
Ideal for boosting credibility for businesses, non-profits and educational institutions.
Ideal for ecommerce websites and industries that may require higher security.
Ideal for a single website and all its sub-domains.
Easy disaster recovery, with daily backups and one-click restore.
What we hold and how.
New here? Start with these.
Websites, email and WordPress.
For developers and agencies.
What we hold and how.
No. Payments run through Stripe and your card details go to them directly. We store an identifier so we can bill the correct card and nothing more, so we could not read your card number if we wanted to.
Included free on every hosting plan, issued and renewed automatically. We do not sell certificates separately.
Account passwords are hashed, so nobody here can read them. Server and panel credentials are encrypted at rest and only decrypted on the one path that displays them to you.
Only what you grant. A manager can run your services and place orders but can never see or use your payment details, and you can remove their access at any time from your account settings. Billing stays with you.
New here? Start with these.
Shared hosting and game servers are set up automatically, usually within a couple of minutes of payment clearing. VPS builds normally complete in under ten minutes. Dedicated servers are provisioned by hand and we will give you a firm time when you order.
Monthly is the default and it is fine. Quarterly, six monthly and yearly terms are also available on hosting, and the longer you commit the less you pay per month. The exact saving is shown against each term when you order, because it is worked out from that the yearly discount on that particular plan rather than a flat site-wide number.
Nothing is locked in. You can cancel at the end of any term, and domains are the one exception to the choice: registries price them per year, so they are sold yearly only.
No. Hosting renews at the same price you signed up at. We do not run an introductory rate that jumps later. Domains are the one exception, because registries set their own renewal prices and some are much higher than the first year. Every domain shows both prices before you buy.
Nothing immediately. Your card is retried automatically, and the service keeps running for three days. If it is still unpaid after that the service is suspended, not deleted, and your data stays put. Pay the invoice and it comes straight back.
It does not stay suspended forever. A service that is still suspended and unpaid 14 days later may be terminated and its data deleted, because we are still paying for the machine it sits on. We email you before that happens, and once the data is gone we cannot get it back. If you are in difficulty, open a ticket before the deadline rather than after it, and we will work something out.
Yes, on your first order of a hosting plan, and the window matches the term you chose: 7 days monthly, 14 days quarterly, 21 days on six monthly and 30 days yearly. A refund window as long as the term would just be a free term, and we pay for the machine either way.
Domain registrations are never included, because the registry fee is spent the moment the name is registered and cannot be recovered by us.
Yes. Shared hosting is standard cPanel, so a cPanel backup from your current host restores directly. If you are coming from something else, open a ticket and we will tell you honestly whether it is straightforward before you commit.
Websites, email and WordPress.
cPanel, the standard one. If you have used shared hosting before, it is the interface you already know, and it means your backups are portable to any other cPanel host.
All of them. Our shared servers run the CloudLinux application selectors, so you can deploy Node.js, Python and Ruby apps from cPanel alongside PHP. A lot of shared hosting cannot do this, so it is worth checking against anyone you are comparing us with.
Starter is one site on 10 GB. Pro is ten sites on 25 GB. Business is thirty sites on 75 GB. All three include unmetered bandwidth, free SSL and daily backups.
On Pro and Business, yes, for the first year on a yearly or longer term, from a set list of common extensions shown at checkout. Starter does not include one. After the first year the domain renews at its normal price, which we show you up front.
Yes. Starter includes ten mailboxes and Pro and Business are unlimited. Bear in mind that shared hosting email is best suited to normal business correspondence rather than bulk sending, which our acceptable use policy covers.
For developers and agencies.
20% of the gross margin on every invoice your client pays, for as long as they stay. Margin means what is left after our server cost and card fees, so it is a share of profit rather than of the sale price. Domains are excluded because the margin on them is pennies.
90 days. Once a client signs up, the credit is attached to their account permanently, so renewals keep earning whatever happens to the cookie afterwards.
Commission clears 30 days after your client pays, which covers the refund window, and then you can request it. There is no minimum. Payment by PayPal, bank transfer, Remitly, crypto, or as credit against your own invoices.
Yes. You can create client accounts, place orders, restart their servers and open their control panel from your own tooling, and receive signed webhooks when a client pays. The reference is at /api/docs.
Still stuck?
Open a ticket Browse the knowledgebase Read the termsSupport is staffed around the clock, and the chat window in the corner reaches the same team.